Frequently asked questions
How are Afiso bags made?
Afiso bags are handmade using upcycled Denim, Ankara, and other African cultural textiles. Each bag is carefully redesigned, cut and sewn to give unwanted clothing a second life.
Who makes Afiso bags?
All Afiso bags are carefully designed and handmade by Hafeesah - the founder of Afiso. Read more on Hafeesah story here
How do I care for my bag?
Afiso bags are usually cleaned before sewn. But if it gets stained, gently clean with a damp cloth. Avoid placing sharp objects inside your bag, if you need to carry them, make sure they are properly covered to prevent damage to the bag.
Are all Afiso bags unique?
Yes. Each bag piece is one-of-a-kind because they are made from unwanted clothing of different fabric types and patterns.
How can I donate my clothes?
Afiso welcomes Ankara and Denim that can be transformed into new bags. Please contact us through the contact page to arrange a donation
Do you ship worldwide?
Not yet. As much as Afiso aims to reach people across the globe, we currently only ship within the UK.
When will I receive my order?
Delivery times depends on your location and will be shown to you at checkout. But you can expect to receive your orders within 3-5 days after you place your order.
How much does shipping cost?
Shipping costs; £0 for orders above £50, £3.50 for orders less than £50
What is your refund policy?
Afiso bags are carefully designed and created with key attention to details. We do hope you love your bag as much as we do.
But if any issue should arise and you want to place a return, please use the contact page.
Let us know the reason for your return.
Once we receive your message we will guide you through the next steps.
Note: Refunds are usually accepted within 14days after receiving your order.